Support / Contact
Emergency: Beacon is not a substitute for calling 911, 112, or other local emergency services.
If you are in immediate danger, contact emergency responders first — do not wait for the app or email support.
Prototype notice: Beacon is in soft launch. Many flows (Guardian escalation, Stealth Capture, trackers, Evidence Vault, and similar) are labeled
Prototype / Demo / Simulated in the app. There is no live 24/7 monitoring center or on-call staff behind this staging build.
How to reach us
Email
Account, privacy requests, bug reports, and general product questions. We aim to reply when we can; this is not an emergency hotline.
Legal
What support can and cannot do
- We can help with account access, feedback on the prototype, and privacy requests.
- We cannot dispatch police, fire, EMS, or a monitoring center.
- We cannot guarantee real-time acknowledgment of SOS / Guardian / Stealth demos in this soft launch.